Shipping Information
We recommend shopping early to ensure your packages arrive in time for the holidays-and
we thank you for your patience.
Please keep an eye on your email: we'll send a notification when your order ships, the day before delivery, and when your order is delivered. We will also update you if our carrier, UPS, experiences any delays with your shipment.
Please keep an eye on your email: we'll send a notification when your order ships, the day before delivery, and when your order is delivered. We will also update you if our carrier, UPS, experiences any delays with your shipment.
Shipping Options
Orders
Shipping to a United States Address
Please note that due to holiday observations, our distribution centers and/or UPS services are not shipping or delivering orders on the following dates:
November 24, 2022 - Thanksgiving
December 25, 2022 - Christmas Day
January 1, 2023 - New Year's Day
Delivery estimates exclude weekends and holidays, and are pending credit card approval. Cole Haan reserves the right to hold any order for suspected fraud and/or billing and shipping validation. Affected customers will be notified by Cole Haan Customer Service.
*Members must be logged in to receive free shipping.
To track your order, please click here.
Title and risk of loss for the items transfer to the recipient upon delivery to the common carrier in the United States.
| Shipping Method | Cost | Delivered In** |
|---|---|---|
| UPS Ground | Member* orders ship FREE $9.95 non-members |
5-7 Business Days |
| UPS 2-Day | $15.95 | 2-3 Business Days for orders BEFORE 1pm EST, M-F |
| UPS Overnight | $24.95 | 1-2 Business Days for orders BEFORE 1pm EST, M-F |
| APO/FPO | $5.00 | 30-45 Business Days |
Please note that due to holiday observations, our distribution centers and/or UPS services are not shipping or delivering orders on the following dates:
November 24, 2022 - Thanksgiving
December 25, 2022 - Christmas Day
January 1, 2023 - New Year's Day
US HOLIDAY DELIVERY
| SHIPPING METHOD: | PLACED ORDER BY: | ESTIMATED DELIVERY: |
|---|---|---|
| UPS Ground | December 16, 1PM EST | December 23 |
| UPS 2 DAY | December 21, 1PM EST | December 23 |
| UPS Overnight | December 22, 1PM EST | December 23 |
INTERNATIONAL HOLIDAY DELIVERY
Please select the country flag in the header of our site (menu, on mobile) to view our shipping
destinations, policies, and holiday guide.
Delivery estimates exclude weekends and holidays, and are pending credit card approval. Cole Haan reserves the right to hold any order for suspected fraud and/or billing and shipping validation. Affected customers will be notified by Cole Haan Customer Service.
*Members must be logged in to receive free shipping.
To track your order, please click here.
Title and risk of loss for the items transfer to the recipient upon delivery to the common carrier in the United States.
